Frequently Asked Questions
How long does it take to ship my order?
We pack and ship your order within 1 business day. We deliver to Australia Post. Australia Post is open from Mon-Fri excluding public holidays.
How long the shipping takes?
Below are estimated delivery times for:
Australia: 5-7 days to all states and 10 days to WA
USA: 2-4 weeks
Canada: 3-6 weeks
United Kingdom: 2-5 weeks
Europe: 2-5 weeks
Rest of the world: 2-6 weeks
Which other stores stock Mitty?
You can now purchase Mitty products from
Quicker delivery to US, Canada and around: www.snailvinyls.com
Quicker delivery to UK, Europe and around: www.nailartuk.co.uk
Quicker delivery to Russia and around: www.lakodom.ru
Can I track my order?
To allow us offer free shipping, we use Australia Post without tracking number.
Express shipping is provided for Free for orders over $100 and there are options to purchase express delivery with tracking number . Please email us if you would like to know more about these options. We will get back to you within 1 business day.
What if I haven't received my order?
Please email us at email@example.com and include your order number. We will follow it up and get back to you within 1 business day.